Privacy Policy

1. User Accounts

- Users must be 18 years or older to create an account

- Users must provide accurate information when creating accounts  

- Accounts found to be using false identities or information will be terminated

- Users are responsible for maintaining account security

2. User Conduct

- Users must respect others and not harass, defame, or violate others' privacy

- No pornographic, explicit, or illegal content allowed

- Himvivah has the right to remove any objectionable content at its discretion  

3. Privacy Policy

- Himvivah collects personal information such as name, contact details, date of birth, location, and other demographic details from users when they create an account.

- Himvivah may also collect sensitive personal data such as religion, caste, mother tongue etc. with prior consent, as relevant for matchmaking.

- Users' personal information is used only for providing services on Himvivah and not shared with third parties without explicit consent, except when required by law.

- Himvivah implements reasonable security practices to protect users' personal data.

- Users have rights to access, modify and delete their personal information as per the grievance redressal mechanism.

- Himvivah's privacy practices comply with Indian IT laws and data privacy regulations.

- Any cross-border transfer of user data will adhere to Indian laws.

- Parental consent obtained before collecting minor's personal information.

4. Payment and Subscriptions

- Clearly list all membership/subscription options and pricing on Himvivah

- Payment required for premium features

- Subscriptions will auto-renew until canceled

5. Refund and Return Policy

- Paid subscriptions can be canceled anytime for a pro-rated refund of remaining full months

- No refunds for any portion of a subscription already accessed

- Refunds only provided if accidentally double-charged for the same period  

- In case of double-charge, full refund issued for the duplicate payment

- Subscription canceled after refund to prevent further billing

- Refund requests must be made within 14 days of the duplicate charge

- Approved refunds credited back to customer's account within 30 days

6. Intellectual Property

- Himvivah retains ownership of all content, code, databases, etc.

- Users grant limited license to content uploaded

7. Limitation of Liability

- Himvivah not responsible for any indirect or consequential damages

- Service provided "as-is" without warranties

8. Termination  

- Users can deactivate accounts on Himvivah at any time

- Himvivah reserves right to terminate accounts that violate terms

9. Governing Law

- State whose laws govern the terms and conditions  

10. Offline Interactions Disclaimer

- Himvivah provides an online platform to connect potential matches/families

- Himvivah not responsible for offline interactions/meetings from matches

- Users interact with Himvivah matches at their own risk

- Himvivah not liable for outcomes from offline conversations/relationships

11. Indian Marriage Laws

- Users must follow all applicable Indian marriage laws and regulations

- Himvivah will report any illegal activities to relevant authorities